Frequently Asked Questions

We have put together a list of some of the questions that our patients often ask. If there is a question that we have not answered, just fill in the form at the bottom of this page and we gladly answer it for you.

General Questions

Will I have to see all the professionals in the multidisciplinary team?

A multidisciplinary approach means that you will likely consult with more than one healthcare professional in the MemoryCare team, if needed.  The specific healthcare professionals/therapeutic services that are recommended will depend on your / your family’s unique needs.  Every patient does not necessarily have to see every healthcare professional on the team.  A decision regarding your careplan and the specific healthcare services required will be jointly made between you/your family and the healthcare provider who does the initial assessment.

A multidisciplinary approach ensures a proper approach to assessment in that many tools are correlated ensuring a high quality and accurate diagnosis.

Early and accurate diagnosis is the key to the best treatment outcomes.

I have short term memory loss, does this mean I have Alzheimer’s disease?

Memory loss is a common complaint among people as they age and can vary from relatively minor to more severe forms of memory loss.  Alzheimer’s disease is a type of dementia where memory loss is a major symptom that consistently impacts level of functioning.  Memory loss can however also occur in other types of dementia and other psychiatric disorders such as depression and anxiety.  It is important to note that a certain degree of memory loss can be associated with normal ageing but that dementia is not considered a normal part of ageing.  Should you suffer from memory loss, it is important to have it assessed so that the severity and possible causes can be identified as early as possible.  This will allow for the appropriate treatment pathway to be selected which could greatly improve quality of life and prolong independent living.

I am not sure if I/my parent is on the right medication? Who should monitor the medication?

Elderly patients tend to be on many medications for their various chronic complaints as well as their mental health difficulties. Polypharmacy is a term that is used for the use of medications that is not clinically indicated. In layman’s terms, using medication that is no longer needed or useful.

A full assessment is needed by a professional. A psychiatrist or psychogeriatrician is trained in pharmacology and would advise on the appropriate medication. Ideally, change of medication should be done in an inpatient setting, to carefully monitor likely withdrawal or other complications.

The patients capacity or decision-making ability will also be assessed to gauge whether the patient can indeed monitor and self-administer their medication on a daily basis. If the patient has capacity to administer their medication, then very little intervention is needed from the caregiver. However, in cases where the patient is unable to self monitor, the caregiver needs to supervise compliance on a daily basis, be aware of possible adverse effects and required dosages . In this case, the caregiver is involved in every step with the patient and the healthcare professional.

Does my medical aid cover these costs?

You will need to check with your individual medical aid and your specific health plan as to whether the services are covered and ascertain your limits accordingly. Most medical aids cover most services offered by MemoryCare.

What does CST involve?

CST treatment involves 14 sessions of themed activities. They were originally designed to run twice a week over a seven week period. However, people often prefer to run groups once a week and offer a longer-term programme.

Our Services


Our multidisciplinary team of certified psychiatrists are experts in the most current assessment and treatment approaches and offer consultations to establish the most effective treatment plan.

Occupational Therapy

Our dynamic team is skilled in various fields of Occupational Therapy. Our Occupational Therapist assists patients to maintain independence in the various facets of each individuals lives.  

Clinical Psychology

Our clinical psychologists are highly qualified with extensive experience in the assessment and treatment of mental health difficulties. Our team are dedicated to helping you to achieve healing.

Social Work

Our Social Work Services team works with clients to ensure that they have the services and supports they require to manage complex or changing needs and age independently at home. 

Community Nursing

We are fortunate to have the services of two dedicated psychiatric nurses that provide home based assessment and care based on patient needs.

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Akeso Clinic Parktown

6 Junction Avenue
Parktown North
Office hours: 8am to 5pm Monday to Friday